Amazon is getting rid of its popular Alexa “characters”. the Famous voice-overs included Shaquille O’Neal, Samuel L. Jackson, and Melissa McCarthy, $5 each.
“After three years, we’re toning down celebrity voices,” said an Amazon spokesperson. “Customers will be able to continue using these voices for a limited time, and can contact our customer service team for a refund.”
If you’ve already purchased the iconic McCarthy or O’Neill character, you’ll be able to use it until September 30th. If you buy Jackson’s voice for Alexa, you can use it until June 7th.
The Celebrity Voice feature is compatible with most Echo devices except for the first generation Echo, Echo Dot, and wearables, available at Amazon. To use a celebrity’s voice, you can activate Alexa by saying “Hey, O’Neal” (or Jackson or McCarthy) and then ask them to set up a timer, set an alarm, tell a joke or story, or do whatever other tricks come up with that specific voice. (like I mentioned Edge Earlier, every famous “personality” of Alexa is limited. Amazon says celebrities can’t do “shopping lists, reminders, or skills”).
You can still choose from a wide variety of accents for Alexa, including American, Australian, British, Canadian, and Indian accents. To change it, say, “Alexa, change your voice,” or go to your device’s settings in the Alexa app.
How to get a refund
Amazon said it is notifying customers who purchased a McCarthy or O’Neill vote to discontinue in the coming weeks. (Jackson’s voice will be inactive soon, through June 7, and Amazon said customers who purchased his voice must be notified starting in December.) If you buy one and want a refund, Amazon says you can contact its customer service team.
To get a refund, you can try to go through Amazon Customer service page. like Lint Pocket ReportsThe quickest way to get a refund might be to select the “Something else” button and then the “I need more help” option, which should then open a live chat where you can ask about Alexa voice recovery.
If you get stuck on live chat this way, you can also try going through again Customer service pageselect the “Delivery, Order, or Return” button, find your Alexa celebrity, click “Return or Exchange” and then “Something Else” to get the chat message back.
If all else fails, try contacting Amazon Customer Service at 1-888-280-4331.
ليست هناك تعليقات:
إرسال تعليق