FCC Chair Jessica Rosenworcel has suggested an investigation Broadband providers and their use of data caps to consumers, the agency said in a news release Thursday.
The FCC also requires the public to provide their own accounts of how data restrictions affect them, via a Consumer complaint form.
“By sharing stories of their data caps on their fixed or wireless broadband networks, consumers will help the FCC understand if and how data caps affect broadband access for all individuals,” the press release said.
Rosenworcel said, “Internet access is no longer a good thing, but it is necessary for everyone, everywhere. As we emerge from the pandemic, there are many lessons to be learned about what worked and what didn’t, especially about what it takes to keep us all connected.”
Read more: Home Internet Cheat Sheet: Cheap Plans, Best Providers and Much More
Many ISPs continue to impose data caps, even when… Smaller, competing providers say such caps are not necessary. Even US legislators Proposed legislation banning data caps. People have been forced to change their online behaviors and Manage their home internet plans. But with Zoom calls, Swelling video game download sizes And 4K streamingthe demand for data only increased.
During the pandemic, 90% of adults in the US said the internet was important to them, while 29% also said they upgraded their service, according to Pew Research. danger from Excess fees fall more heavily on lower-income familiesaccording to the 2020 New America Report.
Comcast Xfinity, Cox, AT&T, and others Continue to enforce data limits With additional charges for exceeding the established limits. Other providers such as Google Fiber, CenturyLink, and Spectrum do not have data caps. Interestingly, AT&T Fiber is unlimited.
The FCC, Comcast, AT&T, Cox and Google Fiber did not immediately respond to requests for comment.
If you’re looking for a better broadband service, here’s CNET’s list The best high speed internet providers for 2023 And here How to switch broadband providers as effortlessly as possible.
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